FAQ's

Which countries do you ship to?

Canada, USA & México

What are the shipping costs?

When you place your order you can choose the time and cost of your preference.

When will I receive my products?

Our delivery time is 8 to 15 days in the United States.

Our deliveries outside the United States may take up to 20 days.

Can I exchange or return my order?

Please review our "Returns Policy".

Can I track my order?

Yes, when your package leaves the warehouse, a notification is sent to your email indicating the parcel company and the tracking code.

Why did I only receive one product?

Our products are shipped from different locations in order to make the best use of resources, so the customer can receive the products in two or more shipments.

Why was my order cancelled?

It is possible that orders may be cancelled due to inventory or payment problems, for more information please Contact us.

Is my data safe?

Yes, we guarantee your security when operating with professional payment platforms, in addition to having SSL certification. Please review our "Privacy Policy".



If you have any questions, contact us!